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Policy Terms Decoded

Can You Claim for Treatment Taken at Home?

Domiciliary hospitalisation — when it qualifies, what it covers, and the documentation you need.

Most policyholders assume health insurance only covers hospital admissions. But domiciliary hospitalisation — treatment at home that would normally require a hospital stay — is covered by most comprehensive health policies.

What Qualifies

The Two Conditions for Domiciliary Coverage

IRDAI specifies two circumstances: first, the patient's condition is such that they cannot be safely moved to a hospital; second, the patient takes treatment at home because no hospital bed is available. Both conditions require that the treatment would normally require hospitalisation.

Not covered: Routine home visits for minor ailments, physiotherapy for non-serious conditions, or any treatment that would not normally warrant hospitalisation do not qualify as domiciliary treatment.
Documentation Required

What You Need to Prove Domiciliary Treatment

Claims for domiciliary treatment require: a certificate from your doctor stating hospitalisation was required but could not be undertaken, a daily monitoring chart signed by the treating doctor for each day of treatment, prescriptions for all medications, records of all investigations, and receipts for all medical expenses.

Proactive step: Ask your doctor to begin maintaining a daily monitoring chart from day one of home treatment. Do not rely on reconstruction after treatment is complete — contemporaneous records are essential.
Policy Variations

How Coverage Differs Across Policies

Some policies limit domiciliary coverage to a specified number of days or a sub-limit amount. Others — particularly comprehensive policies — cover domiciliary treatment up to the full sum insured. Chemotherapy and peritoneal dialysis at home are specifically covered by most comprehensive policies.

Check your policy: Look for "domiciliary hospitalisation" or "home care" in your policy document. If it specifies a sub-limit, be aware of this cap.

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