← All FAQ Topics
Claims & Rejections

Pre-Existing Diseases and Claim Rejection

Can insurers reject claims for conditions you did not know you had? Yes. Here is exactly how it works.

The definition of pre-existing disease in Indian insurance law is broader than most policyholders realise. You do not need a formal diagnosis for a condition to be treated as pre-existing.

Legal Definition

What IRDAI Considers a Pre-Existing Disease

Under IRDAI regulations, a pre-existing disease is any condition diagnosed by a physician within 36 months before policy commencement, OR for which medical advice or treatment was received within 36 months before policy start. This means: if you visited a doctor, filled a prescription, or had any investigation done in the 3 years before buying your policy, that condition is pre-existing.

Key point: A blood pressure reading flagged as borderline high during a routine check-up three years ago can be used to classify hypertension as a pre-existing condition.
How Insurers Find Out

The Investigation Process During Claims

When you file a significant claim, insurers investigate your medical history including hospital records, pharmacy purchase databases, diagnostic lab records, and shared industry claim history databases.

Protect yourself: Disclose everything at proposal stage. Declare any condition for which you consulted a doctor, took medication, or had tests done in the last 3 years.
The Moratorium Protection

After 5 Years of Continuous Coverage

After 60 continuous months of health insurance coverage, no insurer can reject a claim on grounds of non-disclosure, except in cases of established fraud. This is the Moratorium Period mandated by IRDAI.

Action: Keep your policy active without any break to preserve this protection. A single day of lapse resets the moratorium clock.

Does Your Policy Have Hidden Gaps?

Upload your policy PDF and get a complete gap analysis in 60 seconds.

Analyse My Policy — Free